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FETC 2020: District shares tips, benefits for launching student-run IT help desk

January 15, 2020


In a Tuesday afternoon session at the Future of Education Technology Conference, Brian Zimmer and Joe Montemaro, both directors of educational technology for New York’s Webster Central School District, shared how they supported a 1:1 initiative by placing students in support roles.

While this sort of initiative gives schools and districts the benefit of additional support for existing IT staff without necessitating new hires, its true benefit lies in valuable practical experience that students can add to their resumés.

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