Everything around us is rapidly going digital. Once manual processes are now handled by intelligent and efficient machines, while phone operators and secretaries are being replaced by computers and digital means of communication. You can book a trip, order dinner, pay your bills, make a doctor appointment and even apply to college without ever picking up a pen, talking on the phone or printing out a sheet of paper.
When it comes to the business of higher education, these facts are relevant. So, what is higher education doing to keep up with this rapidly evolving digital world? It’s called digital transformation.