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How to better serve adult learners

February 15, 2021

The COVID-19 pandemic has spotlighted emerging challenges to the service model of American colleges and universities, while also presenting a strong opportunity for them to serve adult learners.

According to “New Horizons: American Universities and the Case for Lifelong Learning,” a new report from the Longevity Project, rising costs and a decline in the traditional student population has put many colleges at risk. At the same time, the pandemic has revealed a greater demand and need for reskilling among adult learners–a need that universities can, and should, help to fill.

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