Top
image credit: Unsplash

The Role of ChatGPT in Education: Use Cases, Benefits, and Hurdles

June 28, 2023

Category:

In recent years, the advancement of artificial intelligence (AI) has brought about transformative changes in various fields, including education.

One such advancement is ChatGPT, an AI chatbot that garnered 1 million users within just five days of its launch in November 2022. Leveraging natural language processing technology, ChatGPT has demonstrated the potential to elevate education by improving—or even replacing—some tasks and activities done by humans.

ChatGPT is becoming a versatile tool that can improve open education by providing personalized feedback, support, and instructions to both didactic learners and staff. But when assessing how ChatGPT will affect education, it remains unclear whether this advancement is a game changer or a threat for students and teachers alike.

ChatGPT’s Use Cases in Education

  1. Assisting students in research and information retrieval: ChatGPT serves as a powerful research assistant for students, capable of analyzing significant amounts of data, retrieving relevant academic resources, and offering synthesized summaries. In turn, this functionality aids students in conducting literature reviews, writing research papers, and developing critical thinking skills.
  2. Delivering personalized teaching experiences to students: ChatGPT can offer personalized learning experiences by acting as an intelligent tutor—therefore being capable of engaging students in interactive conversations, answering questions, and offering explanations tailored to individual learning styles and paces. By adapting to the needs of each student, ChatGPT facilitates more effective and efficient learning outcomes.
  3. Helping teachers grade and assess papers: ChatGPT can function as a teaching assistant in the day-to-day classroom setting. When used correctly, it allows educators to focus on higher-order tasks such as lesson planning and student engagement by answering routine queries, providing supplementary information, and grading assignments.
  4. Improving language proficiency and skill in school staff: ChatGPT’s natural language processing capabilities make it a valuable tool for language learning. It can stimulate conversations in different languages, help students practice their speaking and writing skills, and even provide real-time translation services. These features can enhance language acquisition and foster cultural understanding among students.
  5. Creating assessment and evaluation questions: Through prompts or keywords, ChatGPT can generate a wide range of question types. It assists in creating adaptive assessments based on individual student abilities and offers instant feedback, explanations, or automated scoring. Additionally, teachers and professors can customize and refine the generated questions to ensure alignment with learning objectives.
  6. Building engaging lesson plans and experiences: Modern educators are continuously struggling to maintain the interest of their students. Through ChatGPT, teachers can engage in conversational exchanges with the AI to brainstorm ideas, access diverse perspectives, and gather relevant resources. Doing so empowers educators to develop personalized lesson plans that ignite student curiosity and create more successful learning experiences.
  7. Preparing students for the usage of AI in today’s business landscape: ChatGPT can help familiarize students with AI technologies and their capabilities. Interacting with ChatGPT provides the perfect opportunity for future workers to understand how AI systems function and their potential applications. By using ChatGPT, students will learn how to harness the strengths of new technologies and refine their communication skills with an AI tool. This exposure will equip them with the adaptability needed to navigate an AI-driven business landscape.

The Hurdles and Risks of Using ChatGPT in Modern Education

While integrating ChatGPT into education has the potential to bring a wide range of benefits to education, it is essential to acknowledge that this new and innovative technology also presents numerous risks.

  1. Student cheating: Students are increasingly cheating on their exams, assessments, and quizzes by engaging with the AI—thus gaining the opportunity to complete their academic tasks effortlessly. Many students leverage ChatGPT’s capabilities to circumvent the need for genuine comprehension and critical thinking. As such, it’s critical to promote the ethical use of technology and encourage honest student engagement with educational materials.
  2. Data privacy concerns: The usage of AI in public departments and schools represents a growing cause of concern for many cybersecurity analysts. ChatGPT’s security isn’t a guarantee—and educational systems will most likely be liable if threat actors compromise security. The model requires access to a vast amount of personal data to provide tailored responses, which raises concerns regarding the storage, handling, and protection of sensitive information. As such, there is a need for robust data protection measures to ensure that student details remain secure and are not vulnerable to breaches and misuse.
  3. Critical thinking: If misused, ChatGPT could potentially affect the developments of students’ critical thinking skills. Its ease of access and availability to provide quick answers may discourage independent research and analysis. Therefore, students could become reliant on the model’s responses without engaging their own cognitive processes. Additionally, ChatGPT’s AI-generated content is not consistently accurate or biased, encouraging students to accept flawed information without questioning its sources. The lack of discussion and the limited context in text-based interactions could also impede students’ ability to engage in nuanced debates and consider multiple perspectives.
  4. Psychological impact: The potential for social isolation is another risk highly associated with ChatGPT in education. While this technology offers personalized interactions, it cannot replace the value of human connection and social interaction. Therefore, excessive reliance on ChatGPT for communication can hinder and limit opportunities for meaningful engagement with peers and educators—a crucial aspect of social development and collaborative learning.

The Bottom Line

Implementing ChatGPT in education holds great promise and potential. However, it is crucial to recognize and address the associated risks. By ensuring proper oversight, moderation, and data protection, we can mitigate the potential for misuse and privacy breaches. Education departments should strike a balance between leveraging the benefits of ChatGPT for personalized learning while also fostering critical thinking, creativity, and social interaction among students. With careful consideration and responsible implementation, ChatGPT can become a valuable tool in schools, enhancing the learning experience without compromising privacy.