In the aftermath of the pandemic returning to normal is not only possible, but also probable, and the past two years have undoubtedly changed education. The healthcare crisis and the accompanying social distancing measures have forced both teachers and students around the world to adapt to new
At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change. One key area that has continued to evolve even as we return to a sense of normality, is customer experience. Indeed, according to Deloitte,
The majority of policy-makers around the world currently believe that social distancing rules, as well as new vaccines and treatments, have managed to defeat one of the most serious healthcare crises in modern history. Although it is now probably approaching its end, the COVID-19 pandemic
After Russia’s full-scale military invasion into Ukraine in February 2022, armed conflict seems to have returned to Europe. Not only are hundreds of civilian casualties now reported, but tens of thousands of Ukrainians are also forced to seek refuge in neighboring countries. Many of the refugees a
Almost two years have passed since the beginning of the COVID-19 pandemic that ultimately reshaped the world as we know it. Although vaccines and treatments are now available, and the healthcare crisis is manageable in most countries around the world, the pandemic has many sectors still struggling
According to the United Nations Educational, Scientific and Cultural Organization (UNESCO), the pandemic saw the closure of schools in over 100 countries around the world. One billion learners have been out of school, meaning that half of the world’s student population did not receive their usual s
