Javier Abaitua

Javier Abaitua

Workforce Development Consultant
Javier Abaitua specializes in government leadership and organizational management within the public sector. He covers topics such as leadership development, strategic planning, staffing, and company culture. Javier’s audience consists of public sector leaders building capacity and driving positive change within their organizations and communities. He focuses on effective and responsive governance for the public good.
Effective Solutions for Remote Learning
Editorial Effective Solutions for Remote Learning

In the aftermath of the pandemic returning to normal is not only possible, but also probable, and the past two years have undoubtedly changed education. The healthcare crisis and the accompanying social distancing measures have forced both teachers and students around the world to adapt to new

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success
Editorial 3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change. One key area that has continued to evolve even as we return to a sense of normality, is customer experience. Indeed, according to Deloitte,

The Impact of the Pandemic on Education
Editorial The Impact of the Pandemic on Education

According to the United Nations Educational, Scientific and Cultural Organization (UNESCO), the pandemic saw the closure of schools in over 100 countries around the world. One billion learners have been out of school, meaning that half of the world’s student population did not receive their usual

Investments in Children, Families and Caregiving, an Important Part of the Build Back Better Framework
Editorial Investments in Children, Families and Caregiving, an Important Part of the Build Back Better Framework

President Joe Biden recently unveiled a significantly diluted version of his original economic plan to rebuild the American middle class, before departing for his second major foreign trip as president. “I know we have a historic economic framework,” the President stated, as he went on to announce

Ensuring Equal Access to Education
Editorial Ensuring Equal Access to Education

As the COVID-19 pandemic swept through countries across the globe, normal life was suspended in order to resolve the acute healthcare issues from which no one was spared. The pandemic has changed the way people work, live, and learn. Furthermore, with new variants still emerging, the switch to the

How to meet your students’ emotional and mental health needs
Editorial How to meet your students’ emotional and mental health needs

The past two years have disrupted the normal way of going to school for teachers, educators, and students. The rapid shift came with several unexpected challenges, including the emotional and mental health needs of the new virtual students. How do you meet these needs? Recent studies have

Reopening Schools and Closing Opportunity Gaps
Editorial Reopening Schools and Closing Opportunity Gaps

The COVID-19 pandemic has certainly changed the way we live, work and spend our free time, and one of the areas that shouldered the heaviest blows during this crisis is, without a doubt, education. With online and hybrid learning changing normal courses everywhere, students, educators, and staff

How to navigate the new academic year: from online to in-person
Editorial How to navigate the new academic year: from online to in-person

The image of a professor giving lectures in front of a hall packed with students is not uncommon. It’s part of the academy ideal. But this year, things have changed, as the pandemic has significantly impacted universities and learners across the globe. Today, prospective and current students face

Back to School Means Saying Yes to Distance Learning. Here’s Why
Editorial Back to School Means Saying Yes to Distance Learning. Here’s Why

The reopening of schools in 2020 is still a decision fraught with uncertainty, one of the many things made more difficult by the COVID-19 pandemic. Nobody really knows what is best when it comes to education during a pandemic. The contingency plans prepared by authorities everywhere are probably

The Importance of Teaching Students How to Think Critically
Editorial The Importance of Teaching Students How to Think Critically

When students graduate, the world expects them to come out of their years of intense study with more than just a degree. They are expected to enter the workforce as functional adults who are ready to take on whatever challenges are thrown at them. Yet, they are seldom prepared to navigate the vast

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