In the rapidly evolving postsecondary landscape, institutions and their leaders face multifaceted challenges such as the need to modernize solutions, to transform business practices to achieve equitable attainment. Adapting to these challenges requires transformative solutions, and one powerful tool that may help leaders address these issues is Artificial Intelligence (AI).
AI is a collection of technologies designed to enable systems to mimic human cognitive functions, while Machine Learning (ML), a subset of AI, allows systems to learn and improve from experience. Although not new, recent advancements, exemplified by programs like ChatGPT, have thrust AI and Machine Learning into the spotlight. While there is immense potential, responsible implementation is key, differentiating institutions and paving the way for meaningful change.
