The past year has put the higher education industry to the test. The onset and continuation of the COVID-19 pandemic has required a massive operational shift that many institutions were not prepared for, and schools have had to pivot quickly to make sure that systems and staff alike are as well-prepared as possible to exist in a now predominantly virtual environment.
Perhaps the biggest lesson we’ve learned so far is that higher education institutions must increase their resiliency and agility in order to meet evolving staff and student needs.
