I can’t start a personal reflection without first acknowledging how enormously difficult this year has been for my staff, our higher ed partners and faculty, and the students we serve together. As a leader and a parent—and a human—I’m so grateful for the ways my team has shown up for one another and humbled by all we were able to accomplish together in this tumultuous year.
Over the course of 2020, there has been plenty of discussion about what will and won’t return to “normal” once we’ve fought COVID-19 into submission. I can’t predict the future, but my bet is that many of the innovations and changes we’ve witnessed this year will stick around.
