Before March, the chief technology officers who keep modern classrooms connected would have agreed that new tech programs can’t be rolled out overnight. Yet that’s exactly what they have been doing for the past eight months as pandemic shut downs forced school districts to go virtual.
IT staffers scrambled to purchase thousands of new devices and provide Wi-Fi for students. One Texas school district fielded 35,000 calls to its technology help desk on the first day of remote classes. Another in Oregon launched an Amazon-style locker system for students to exchange broken devices.
