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AI helps students find financial aid for college

March 4, 2020

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Thousands of high school students in Washington will have a new ally in the financial aid application process, thanks to the rollout of an AI chatbot named “Otter.”

Launched by the Washington Student Achievement Council (WSAC), Otter uses conversational AI, familiar to students from popular consumer websites, to provide proactive, personalized guidance to students as they navigate the complexity of college financial aid and enrollment.

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