Parents who constantly tell their children to get off their phones may want to think again as their kids depart for college this fall. The ability to use chat messaging to communicate with fellow students and teachers helps nervous first-year students navigate new environments—and there are benefits for college and university administrators, too.
University staff can take advantage of a trusted communication channel that their students are already on 24/7. Just like corporations, educational institutions are reinventing themselves as we adjust to an increasingly digital world.
