There is something going on in the back of the room. Two students are fighting over a piece of paper. The paper rips. Shouting begins. All of your students suddenly turn their attention to the back and you feel out of control. There’s just five minutes left and you still have to cover one more important point in your lesson.
In this scenario, many teachers may have a similar response to Sandy, a teacher who faced this scenario during a workshop for a research project.