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Improve the student experience to maintain student retention

December 5, 2022

With higher education enrollment trending down and economic uncertainty on the rise, retaining enrolled students is vital to the financial health of higher education institutions. That’s a tall order at most colleges and universities given student wellness challenges, financial fears, and pandemic-related impacts.

Indeed, first-year student persistence rates have yet to return to pre-pandemic levels, according to the National Student Clearinghouse Research Center. Administrators know that student retention is a complex issue affected by many factors. But as they work to fine-tune faculty support and financial aid offerings, they’d be wise to also center the need for a modern digital student experience that can help learners thrive, both this term and through graduation.

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