With higher education enrollment trending down and economic uncertainty on the rise, retaining enrolled students is vital to the financial health of higher education institutions. That’s a tall order at most colleges and universities given student wellness challenges, financial fears, and pandemic-related impacts.
Indeed, first-year student persistence rates have yet to return to pre-pandemic levels, according to the National Student Clearinghouse Research Center. Administrators know that student retention is a complex issue affected by many factors. But as they work to fine-tune faculty support and financial aid offerings, they’d be wise to also center the need for a modern digital student experience that can help learners thrive, both this term and through graduation.