The COVID-19 pandemic has caused IT leaders in higher education to rethink their interactions and expectations with their students as they strive to better the student experience. Many are asking their teams, “Do you want to be the university of repetitious sign-ins, duplicate questions, and old technology–or do you want to be modern, seamless, and digitally integrated?”
While academic institutions worked quickly during the pandemic to shift to remote learning and provide a seamless digital experience, there are still many opportunities for further digital transformation that can deliver benefits to students and staff alike.
